Price List
Technical Support Price List
Choose the level of support that matches your company's needs.
Technical Support
Free
Customers have access to help and can contact us via chat or email. We will respond to inquiries according to our capacity, but no later than within a week.
- Chat and email
- Response within a week at the latest
- Online help available
- Technical issue resolution according to SLA
Premium Technical Support
Dedicated phone number
Direct contact with specialized support during working hours: MON–THU: 7:00 AM – 3:00 PM | FRI: 7:00 AM – 2:30 PM
Priority issue resolution
Your requests will have higher priority and will be resolved without unnecessary waiting.
Individual customer manager
A specific specialist who knows you well, regularly informs you about news and updates.
Guaranteed response time
Request acceptance and registration within 90 minutes during working hours. We will keep you updated on the resolution status.
Priority access to news and beta versions
Opportunity for preferential testing of new features and access to special features exclusive to Premium Support.
Preferred conditions for individual customizations
Extended options for adapting the application to your specific needs.
Programmer Services Price List
Individual sub-programs, data imports, complex report modifications, or analysis of submitted data.
1 500 Kč
per hour – expert programming work
950 Kč
per hour – analysis, custom modifications, data import
Prices are without VAT. Working hours are from 8:00 AM to 3:00 PM on weekdays.